Introduction

This Privacy Policy explains how RedChip ("we", "our", "us") collects, uses, discloses, and protects the user's ("you", "your") information when you use our services. This was last updated 8/30/2024.

Information We Collect

To better serve your needs and requirements, we collect the following information from you when you create an account or use our services:

• Name
• Email
• Phone number
• Job title

Additionally, we collect and store messages you may send to our chatbot or SMS service and the responses you receive.

Automatically Collected Information

We automatically collect information on how users request information through SMS or enter www.redchip.com, such as your IP address, browser, operating system, and cookies. Our website currently uses cookies to allow for functionality. You may disable cookies but it may limit your ability to access www.redchip.com.

How We Use Your Information

The information we collect is used to provide you with the following services:

• Send response messages to information requests.
• Maintain and manage your account.
• Analyze and create inferences from your data to improve our services.

Data Retention

We retain your personal information and the data generated from your interactions with our chatbot for as long as your account remains active. Upon account deletion, your data will be removed from our systems.

Data Protection

We implement various security measures to protect your personal information from unauthorized access, use, or disclosure. However, harmful attacks and leaks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk. We do not trade, share, or sell our user's information, such as their phone number.

Your Rights

You have the right to access, correct, or delete your personal information stored with us. You can exercise these rights by contacting us at postmaster@redchip.com.

For more information, please refer to redchip.com or by contacting us at postmaster@redchip.com.